【设计/方法论/路径】本研究采用定性研究方法，对7所公立学校的校长及文件管理员等行政人员开展面对面访谈，并收集访谈数据作为研究样本。

【发现】研究结果表明，虽然校长及行政人员一致为文件管理工作付出了相当多的努力，但目前统一的操作系统尚未建立，致使学校的文件管理与保存现状较为杂乱无章。基于此，本文建议南非林波波省的基础教育部为学校提供特定的文件管理计划或模型，采取支持问责制、提高透明度并促进良好治理的标准化方式对学校文件进行统一管理。

【研究局限性/影响】本研究仅针对林波波省周边的七所小学，不包括林波波省域内学校及中学。

【实际意义】本研究深入阐释并洞察了校长及行政人员应该如何管理学校文件，并为公立学校文件的有效管理提出了建议。

【原创性/价值】丰富了关于南非公立学校文件管理情况的研究成果。

关键词：文件管理；文件计划；学校文件；南非

Purpose—This study aims to investigate records management in selected government schools in South Africa.

Design/methodology/approach—The study adopted a qualitative research approach to collect in-depth data from the principals or administrators working as records managers at the school level. In all, a sample of principals and administrators from seven schools were interviewed face-to-face to enable the researcher to visit the schools in person.

Findings—The findings indicate that although the principals or administrators make concerted efforts to manage school records, there is no uniform system in place for this purpose. This results in haphazard record keeping and records management at the schools. The study recommends that the Department of Basic Education in Limpopo develop a file plan or model for schools to use to manage records uniformly in a standardised manner that would support accountability, transparency and good governance.

Research limitations/implications—The study was limited to seven primary schools in Lebopo Circuit, Limpopo province and secondary schools were excluded.

Practical implications—The author obtained a thorough understanding and direct insight into how principals or administrators manage school records. This study makes recommendations for the effective management of records in government schools.

Originality/value—This is one of the few research papers on records management in government schools in South Africa.

Keywords：Records management；File plan；School records；South Africa

【设计/方法论/路径】基于文件管理、人类学、组织理论和计算机科学研究基础，本文明确了现实会议空间及其文件保存的标准规范，并探讨了这些规范应用于虚拟会议场景时的挑战。

【发现】虚拟会议可以实现跨时空协作并为会议赋能，但同时也存在额外的技术访问障碍以及用户注意力不集中等问题。虚拟会议能够创建、捕获并共享更多的相关数据文件，这将为传统的文件保存模式带来挑战。此外，会议技术的入侵风险也令人担忧；研究表明，虚拟会议空间的设计普遍忽略了对隐私保护的关注。

【原创性/价值】文件管理领域对会议这一重要的日常组织场景较为忽视。本文将面对面现实会议和虚拟会议的研究结合起来，试图填补该领域的空白，并激发更深入的研究。

关键词：会议；虚拟会议；会议技术；电话会议；合作；隐私；文件保存；会议技术

Purpose—The purpose of this study is to raise awareness of the benefits and drawbacks involved in using digital technologies for business meetings, and identify key concerns. The shift from in-person to virtual meetings has multiple consequences, some of which impact recordkeeping.

Design/methodology/approach—Drawing on research from records management, anthropology, organizational theory and computer science, this study establishes the norms of physical meeting spaces and recordkeeping and explores how these norms are challenged as meetings become virtual.

Findings—Virtual meetings allow for collaboration to work across time and space and offer multiple affordances that do not exist in on-site meetings; however, they also involve the additional barrier of technical access and reduction in user attention. Virtual meetings also enable the creation, capture and sharing of increased contextual data, and this increased documentation challenges traditional recordkeeping models. Meeting technologies are also worryingly invasive. This study shows that concerns over privacy have been dismissed in the design of virtual meeting spaces, and therefore the authors recommend their more thorough consideration.

Originality/value—Meetings are a pervasive feature of organizational life whose significance has been overlooked in the recordkeeping literature. By bringing together research about in-person and virtual meetings in a novel and necessary way, the authors started to fill a gap and hope to inspire further studies.

Keywords：Meetings；Virtualmeetings；Meeting technology；Teleconferencing；Collaboration；Privacy；Recordkeeping；Meeting technologies

Abstract：The documentation of archival workflows plays an important role in digital curation practice. Capturing the various steps, tools, people, and software involved at different stages, workflow documentation visually represents complex activities, and at times, invisible labor. In this article, we reflect on findings from the OSSArcFlow project, a three-year, grant-funded initiative to investigate and document workflow activities of 12 cultural heritage institutions using three open-source software systems. Building on previously published research on documentation of current digital curation practices, this article reflects on the challenges the project team encountered in modeling archivists’ aspirations for their workflows. While current practices could be accurately represented in linear process models, archivists’ aspirations for how they might advance digital curation practices extended beyond adding or changing discrete workflow steps and often involved sociotechnical factors that could not be easily mapped. This article presents a taxonomy of archivists’ aspirations for their born-digital archives, grouping these goals together around major themes that emerged throughout the research. Our findings show that workflow documentation is an essential artifact in helping archivists to understand gaps and challenges in their current workflows and to imagine the further development of digital curation tools, systems, and practices. Project participants especially benefited from engaging in this reflection on workflow documentation as part of a community of practitioners, with the opportunity to compare across institutional contexts.

Keywords：Digital curationBorn-digital archivesWorkflowsSociotechnical factorsCommunities of practice

【设计/方法论/路径】本研究以尼日利亚地区12所联邦大学图书馆的231名学术图书馆员及高级技术和行政人员为研究对象，以国际文件管理信托机构和世界银行2004年制定的《准备评估指南》作为分析框架，开展描述性研究设计调查，使用问卷调查法及SPSS软件对定量数据进行收集和分析，并对口头访谈获得的数据进行定性分析。

【发现】研究结果表明，尼日利亚联邦大学图书馆虽然配备了信息和通信技术设施，但是对于电子文件工作人员培训、预算拨款以及参考采用国际最佳实践等方面的投入都很低。基于此，研究建议必须有效提供资金、供电以及互联网服务，并及时采用电子文件管理的全球最佳实践。

【实际影响】该研究表明，尼日利亚大学图书馆的信息通讯设施以及电子文件管理现状并不理想，其不当管理的结果甚至可能会影响未来信息交流活动的有效开展。

【原创性/价值】填补了关于尼日利亚大学图书馆电子文件管理现状实证研究的文献空白。

关键词：电子文件；电子文件管理；尼日利亚大学图书馆；电子文件管理现状

Purpose – This study examined the state of digital records management in Nigerian university libraries. It investigated the extent university libraries have captured/created, utilized, planned, organized and developed the skills of librarians, etc. for effective management of electronic records.

Design/methodology/approach – Descriptive survey design was adopted. The area of the study was Nigeria. The population of the study was 231 academic librarians and senior technical and administrative staff drawn from 12 federal university libraries. Data were collected and analyzed using questionnaire, checklist and version 20 of Statistical Packages for Social Sciences (SPSS). Information obtained through oral interviews was analyzed qualitatively and incorporated in the discussions. The analytical framework was the Readiness Assessment Guide developed by the International Records Management Trust/World Bank in 2004. The criterion of judgment was that any item or statement of the research instruments that obtains a mean value of 2.50þ was rated high, and low if less than 2.50.

Findings – The results revealed that ICT facilities were available in Nigerian federal university libraries but the manner and extent of utilization, planning, organizing, re-skilling the staff, budgetary provisions and adoption of international best practices, etc. for e-records was low. Adequate funding, steady power supply, full internet services and adoption of global best practices for e-records management were some of the recommendations.

Practical implications – This study has established that the status of ICT facilities and current digital records management in Nigerian university libraries have not been properly managed and therefore are likely to become vulnerable or inaccessible for future transactions.

Originality/value – The gap in the literature about the dart of empirical studies on the status of e-RM in Nigerian university libraries has been bridged.

Keywords：Digital records, e-records management, Nigerian university libraries, Status of e-RM